Deeravia Returns and Refund Policy

Understand your options

Deeravir’s committed to your satisfaction! If you’re not completely happy with your purchase, check out Deeravir Returns and Refund policy below to understand your options.

  • Items can be returned within 14 days of the delivery date.
  • Products must be in their original condition, unworn (if apparel),
    and with all tags and packaging intact.
  • Customized or personalized items are non-returnable.
  • Consoles and Devices must be packed with all accessories and in original packaging. 

  1. Contact Us: Email our customer service team at [info@deeravir.com] to request a return.
  2. Prepare Your Item: Include all accessories and the device/item in the original packaging.
  3. Return Label: We provide a free return label that will be sent to your email. Kindly override the original label on packaging. 
  4. Ship the Item: Use a trackable shipping service to return your item to the address provided by our support team.
  5. Prepare to Receive a Replacement Item (if eligible): If we discussed this, we will provide you with a replacement of your item after we receive the returned version. 

  • Once we receive the returned item, we will inspect it for eligibility.
  • Refunds will be processed to your original payment method within 5-7 business days after we approve the return.
  • Please note that shipping costs are non-refundable.

Want to know more?

Briefly describe what further information you seek and Deeravir will reach back to you.

Other Policies

If you wish to exchange an item for a different size or color, please initiate a return and place a new order for the desired item.

If you receive a damaged or defective item, please contact us within 3 days of delivery. We will arrange for a replacement or refund.

For any questions or further assistance regarding returns and refunds, please reach out to the customer service team at [info@deeravir.com].

Frequently Asked Questions

Deeravia offers a 14-day return policy for all items in original condition.

Yes, Deeravir provides international shipping options for customers worldwide.

Deeravir accepts major credit cards, PayPal, and other secure payment methods. You can also connect with Affirm, Klarna and AfterPay to allow you pay at your own pace.